Privacy Policy

1 Information We Collect

We collect information you voluntarily provide to us when you enquire about our properties, register your interest, request a site visit, or contact us through our website, phone, or WhatsApp. The information we collect may include:

Personal Identification Information

• Full name
• Mobile number and/or telephone number
• Email address
• Residential address or city of residence
• PAN card or Aadhaar number (only when required for booking or documentation purposes)

Property & Financial Preferences

• Plot size preference and budget range
• Investment purpose (residential, farmhouse, investment)
• Preferred date and time for site visits
• Loan or financing requirements

Automatically Collected Information

• Browser type, operating system, and device information
• IP address and geographic location (city/region level)
• Pages visited on our website and time spent
• Referral source (how you found our website)
• Cookies and similar tracking technologies (see Section 7)

2 How We Use Your Information

We use the information we collect for legitimate business purposes related to our real estate operations, including:

• To respond to your enquiries and provide information about available plots, pricing, and project details
• To schedule and confirm site visits to Vantara Heritage, Garh Mukteshwar
• To send you project brochures, price sheets, floor plans, and other marketing materials you have requested
• To process booking applications and assist with documentation and registration
• To facilitate bank loan processes with our approved banking partners (SBI, HDFC, ICICI, and others)
• To send you updates on new launches, price revisions, or scheme announcements
• To personalise your experience and provide content most relevant to your interests
• To comply with legal obligations, including RERA requirements and financial regulations
• To improve our website, services, and communications based on your feedback and usage patterns
• To prevent fraud and ensure the security of our operations

3 Disclosure of Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties for their independent marketing purposes. We may share your information in the following limited circumstances:

With Service Providers & Business Partners

• Banking & Finance Partners: With approved banks (SBI, HDFC, ICICI, Axis, etc.) to facilitate home loan processing, only with your consent
• Legal & Documentation Services: With registered advocates, stamp duty offices, and sub-registrar offices for property registration and mutation
• CRM & Marketing Platforms: With software vendors who help us manage customer data (e.g., WhatsApp Business API providers, email service providers) under strict confidentiality agreements
• Channel Partners & Brokers: With RERA-registered channel partners who may assist in completing your purchase, only with your prior consent

For Legal & Regulatory Compliance

• When required by law, court order, or government authority
• To comply with UP RERA regulations and Real Estate (Regulation and Development) Act, 2016
• To protect the rights, property, or safety of Ana Realty, our customers, or the public
• In connection with any merger, sale of company assets, or acquisition

4 Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Enquiry & lead data: Retained for up to 3 years from the date of last contact, or until the enquiry is converted or closed
• Customer & transaction data: Retained for a minimum of 7 years after the completion of a property transaction, as required under Indian financial regulations
• Website analytics data: Retained for up to 26 months in anonymised or aggregated form
• Marketing opt-outs: Records of opt-out preferences are retained indefinitely to ensure compliance

When your information is no longer needed, we securely delete or anonymise it.

5 Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure SSL/TLS encryption for all data transmitted through our website
• Restricted access to personal data on a need-to-know basis for our staff and partners
• Regular security assessments of our systems and processes
• Confidentiality agreements with all third parties who handle your data

However, please be aware that no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. We encourage you to contact us immediately if you suspect any unauthorised use of your information.

6 Your Rights & Choices

Under applicable Indian privacy laws and general data protection principles, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to our legal retention obligations
• Opt-out of marketing: Unsubscribe from promotional communications at any time by contacting us at info@vantaraheritage.com or by replying "STOP" to any SMS/WhatsApp message
• Withdraw consent: Withdraw any consent you have previously given for processing your data (this will not affect the lawfulness of prior processing)
• Data portability: Request transfer of your data in a commonly used electronic format where technically feasible

To exercise any of these rights, please contact us using the details in Section 10. We will respond to all legitimate requests within 30 days.

7 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality (e.g., form submissions, security). These cannot be disabled.
• Analytics Cookies: Help us understand website traffic, popular pages, and user behaviour (e.g., Google Analytics). All data is anonymised.
• Marketing & Remarketing Cookies: Used to show you relevant advertisements about Vantara Heritage on other platforms (e.g., Google Ads, Facebook/Meta Ads).
• Preference Cookies: Remember your choices and settings on our website.

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.

8 Third-Party Links & Services

Our website may contain links to third-party websites, including Google Maps, WhatsApp, YouTube (for project videos), and social media platforms such as Facebook and Instagram. These links are provided for your convenience only.

We have no control over the content, privacy practices, or policies of these external websites. We strongly advise you to review the Privacy Policy of any third-party site you visit. We are not responsible for the privacy practices or the content of any third-party sites.

Our website may also use third-party services such as:

• Google Maps API for location display
• Google Analytics for website traffic analysis
• Meta Pixel (Facebook) for advertising performance tracking
• WhatsApp Business API for enquiry communication

9 Children's Privacy

Our website and real estate services are intended for adults (18 years and above). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a minor without verifiable parental consent, we will take steps to delete that information as soon as possible.

If you believe we have inadvertently collected information from a minor, please contact us immediately at info@vantaraheritage.com.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related enquiries within 7 business days.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

12 RERA Compliance & Disclaimer

Vantara Heritage is developed in compliance with the Real Estate (Regulation and Development) Act, 2016 (RERA). All project-related information, including RERA registration details, approved plans, and legal documentation, is available for inspection as required by law.

• All images, renders, and floor plans shown on this website are for representational purposes only and may differ from the actual project
• Pricing, availability, and specifications are subject to change without prior notice
• This website is a marketing communication and does not constitute a legal offer or contract
• Prospective buyers are advised to verify all details independently and consult a legal advisor before making any investment decision
• RERA registration number and other statutory disclosures are available on request